Here at Baystate Consulting (“BSC”) we have been providing data import/export tools that work with QuickBooks starting back in 2002 after attending the first Intuit Developer Conference in San Fransisco, California. BSC started to offer our data import and export tools back in 2005 and as a result, a wealth of support information is available on our website and within our products. The purpose of this article is to provide some information on all the various resources available to you.
IN PRODUCT HELP
QuickBooks Desktop products: For QuickBooks Desktop products to access the in product help you can either presss the Help buttons within the product or just simply select the F1 function key on your keyboard.
QuickBooks Online Products: In the upper right hand corner of the web app mouse over the word, Help.
TRANSACTION PRO FOR QUICKBOOKS FORUM
You can find our support forum here. This is the help resource that has been around since day one and has over fourteen thousand posts and over 9,500 registered users so it has a wealth of information. Easiest way to use the forum is to mouse over the search icon at the upper right and type in your question. In addition if you would like to add a comment and/or post a question all you need to do is sign up as a user by selecting the Register Icon in the upper right of the forum.
TRANSACTION PRO FOR QUICKBOOKS BLOG
You are currently reviewing our blog for our Transaction Pro for QuickBooks. We created our first blog post back in September 2010 and currently have over 200 blog posts on topics relating to QuickBooks and our Data Import/Export tools. You can either mouse over the red title bar at the top and/or use the search box in the upper right to search for information.
When we are discussing various import types or features we try our best to provide suggestions for options to consider and/or when you might want to consider using this sort of import type or option.
TRANSACTION PRO FOR QUICKBOOKS COMMUNITY AND KNOWLEDGE BASE
This is our latest support resource which can be accessed here. You and either search our knowledge base or post questions to our community.
TRANSACTION PRO PARTNERS
We also have a network of Partners that can hire to assist you with both QuickBooks and Transaction Pro for QuickBooks questions. You can find our Partners here.
So in summary you have a variety of methods to receive support for our Transaction Pro for QuickBooks products. We would love to hear from you below in the comments on which support sites that you use.